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Has my item shipped yet?
All items are usually shipped within 24-48 hours from the date of purchase. When your package has been shipped you will receive an email stating your package has been shipped.
What is your return policy?
All autographed memorabilia comes with our 14 day money back guarantee. In the event that you wish to return any item(s) to COAutographs please contact us to process a return.
Do you offer international shipping?
Yes! We ship to all international addresses.
What is Free Super Saver Shipping?
Free Super Saver Shipping is a low-cost shipping method offered to all US orders totaling $50 or over before shipping. The delivery time for a Super Saver shipments is 4-7 business days. Some products may not apply for Super Saver Shipping and will be presented during the checkout process.
What is your Authenticity Guarantee
We guarantee all autographed memorabilia we sell are 100% authentic or your money back!* We highly frown upon forgeries and will never sell an autograph that we don’t know for certain is 100% authentic. Should you have any questions before ordering from us please do not hesitate to Contact Us.
Why do I have to signup for another account?
Due to the new platform we are using for our website, any customers that had an account with us before 2011 will have to sign up for a new one. We are sorry for any trouble this may cause you, but we are here for you if you need any help.
Is my personal information safe on COAutographs?
Security is a top priority to COAutographs. When you submit sensitive information via the website, your information is protected both online and offline and all sensitive information such as your credit card number is encrypt during the order process using a secure socket layer technology (SSL).
When do I report a lost package to COAutographs?
Please contact us within the date ranges as listed on this page if your order was not delivered on time, shows “delivered” when you track it, but you have not received it or was damaged in shipping.
Do you guarantee overnight shipping on Priority Mail express?
We do our best to make sure your package gets to you by the next business day but please understand USPS does not guarantee delivery dates or times. We do our part to ship out all Express orders out on the same day but we cannot control delivery speed when to your package leaves our office.
Why doesn’t COAutographs issue COA’s (Certificate Of Authenticity’s) any more?
Please note COA’s are not worth the paper they are printed on and does not make a fake autograph legitimate. Following the standards of the Universal Autograph Collector’s Club’s code of ethics and guidelines, we no longer issues LOA’s or COA’s, but do present all orders with our money back guarantee on all the items you purchased on a detailed receipt reassuring you the items you’ve purchased are 100% authentic.